Privacy Policy

This Privacy Policy explains how AIRLIVING LLC (“we,” “us,” or “our”), operating the Lemon Learn English website and services, collects, uses, stores, and protects your personal information. It applies to visitors, prospective learners, and anyone who books a consultation, submits a contact form, or uses our online English lessons.

The data controller responsible for your personal information is AIRLIVING LLC, a Wyoming limited liability company (Filing ID: 2023-001203168), located at 1309 Coffeen Avenue STE 7851, Sheridan, Wyoming 82801, United States. For privacy questions, contact us at hello@LemonLearnEnglish.com.

We collect information you provide directly to us, as well as limited technical data needed to operate the website and booking system.

Information you provide:

• Full name, email address, and phone number;
• Timezone and selected consultation time slot;
• Notes or messages you include in contact or booking forms;
• Your preferred consultation method (phone or Zoom);
• Lesson preferences, goals, and other information you share with your instructor.

Technical data: We may collect standard browser and device information such as IP address, browser type, and the pages you visit, along with essential cookies or tokens required to keep the site secure and functional.

We use your personal information to:

• Provide, schedule, and deliver online English lessons and consultations;
• Communicate with you about bookings, confirmations, rescheduling, and support;
• Respond to contact form submissions and inquiries;
• Maintain accurate records for accounting, customer service, and legal obligations;
• Improve the website experience and troubleshoot technical issues.

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

We only share your personal information with trusted service providers and partners who help us run the Service, and only when necessary to perform those services. Examples include:

• Lovable Cloud / backend hosting provider: for secure data storage, database hosting, and the website infrastructure;
• Zoom: if you choose a Zoom consultation or lesson, your call takes place on Zoom's platform and is subject to Zoom's privacy policy;
• Email or messaging providers: to send confirmations and support responses;
• Payment processors: when you purchase lesson packages, payment details are handled by the payment provider directly and are not stored on our servers.

We may also disclose information if required by law, to protect our rights, or to comply with a court order or legal process.

We do not use third-party advertising or analytics cookies. We may use essential cookies and session tokens needed to keep the site secure, process bookings, and remember your preferences. You can manage or delete cookies through your browser settings, though some site features may not work correctly without them.

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure. If you have reason to believe your interaction with us is no longer secure, please notify us immediately.

We keep your personal information for as long as necessary to provide the Service, maintain accurate business records, and comply with legal obligations. Once we no longer need your data for these purposes, we delete or anonymize it. If you would like us to delete your information sooner, please contact us at hello@LemonLearnEnglish.com.

Depending on your location, you may have rights to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Request deletion of your personal information;
• Object to or restrict certain processing activities;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at hello@LemonLearnEnglish.com. We will respond within a reasonable timeframe and may ask you to verify your identity before processing your request.

Our Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16 without appropriate parental consent. If you believe a child has provided us with personal information without consent, please contact us and we will delete it promptly.

Your personal information may be stored and processed by our hosting providers in the United States or other countries where they operate. By using the Service, you consent to the transfer of your information to these locations. We rely on appropriate safeguards, such as contractual protections, to help protect your information when transferred internationally.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date. We encourage you to review the policy periodically. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

For questions, access requests, or complaints about this Privacy Policy or our data practices, please contact:

AIRLIVING LLC
1309 Coffeen Avenue STE 7851
Sheridan, Wyoming 82801
United States
Email: hello@LemonLearnEnglish.com